When do we collect information from you?
How we use the information we collect
We use your personal data and information obtained from other sources to meet regulatory and legal requirements, for marketing, administration and customer service purposes, to ensure that the content and services we offer are tailored to your needs and interests. We retain your information for a reasonable period of time for these purposes. We may share your information with our service providers and agents. In general, we require that third party organizations that process or obtain personal information as service providers recognize their confidentiality and agree to respect an individual's right to privacy and to comply with data protection principles, including this policy. For example, we may also use this information to record your activity and contact you from time to time.We, or agents acting on our behalf, may carry out identity, money laundering and fraud prevention checks and may pass your data to other companies and organisations (including law enforcement agencies) involved in the prevention and detection of fraud, who may use your information in the same way and/or investigate your creditworthiness and in doing so may contact banks, financial institutions and credit reference agencies.This information helps us to improve our services to you, including personalizing your browsing experience and informing you about other products, services or promotions that may be of interest to you. If you deactivate your account with us, we will keep your information on file, but we will only use it to comply with regulatory requirements and to contact you occasionally to offer to reactivate your account. Please note that you may opt out of our information sharing policies at any time by notifying us of your desire to do so, as explained below.We may use the information you provide to us to contact you via SMS or email.By providing us with your personal information, you consent to our processing of your personal data for the above purposes. You also consent to us transferring your information, for the above purposes, to countries or jurisdictions that may not offer the same level of data protection as your country of residence.
We do not disclose or share information about our users (whether active or inactive) with unaffiliated third parties, other than in the manner and with the entities listed below) :
- To service providers to assist in the efficient provision of our services, including sending emails
- To respond to subpoenas, court orders, legal process or regulatory authorities having jurisdiction over us or our customers/users
- To protect against fraud, unauthorized transactions (such as money laundering), claims or other liabilities.
Information Security and Integrity
We protect your information through data security technologies and by using tools such as firewalls and data encryption. We also require that you use a personal username and password each time you access your account online. We restrict access to information in our offices so that only managers and/or employees with a need to know have access to that information.
This policy will be reviewed periodically to reflect changes in our business or practices and to ensure that it remains consistent with any changes in legislation, technology and the business environment. All information held will be governed by our most recent policy.
Updating Your Information
If you believe that our information is in any way inaccurate, please notify us immediately. We will investigate the matter and correct any inaccuracies as quickly as possible, if appropriate.